Domestic Textile Corporation, a division of The Dempsey Group, was established in 1960. We represent premium internationally renowned brands – from the most established and iconic English textile houses to companies from as far a field as Portugal.
Our range, featuring styles from classic to contemporary, providing architects, designers, decorators and specifiers with inspiration to fulfill any project and complete every home. We are more than happy to assist visitors and members of the public at our Showrooms but, we supply to the trade only.
Domestic Textile Corporation is looking for a vibrant and dynamic Showroom Coordinator to support our team whilst demonstrating your ability to drive sales.
Our Hawthorn Showroom offers a large range of boutique brands of fabrics and wallpapers supplying to designers, architects, specifiers, and retailers.
ABOUT THE ROLE
Showroom Presentation & Maintenance
- Ensure the showroom and window displays are consistently presented to the highest standards.
- Regularly update visual displays in coordination with the National Sales Manager.
- Manage and maintain showroom books, hangers, and sample inventory, discarding discontinued items and updating accordingly.
Client Relationship Management
- Develop and nurture relationships with new and existing clients; maintain accurate client data in NAV and the showroom database.
- Maintain a client list to proactively manage repeat visitors and achieve sales targets.
- Provide product advice and support to clients, designers, architects, and specifiers.
- Communicate new collections and updates via email; maintain a visitor log.
Sales & Support Activities
- Support the National Sales Manager and VIC/TAS Account Manager with client needs and showroom activities.
- Organize and assist with showroom events, overseas principal visits, and product launches.
- Action client cutting requests and manage sample orders and replenishment for VIC, SA, and WA.
Logistics & Administration
- Pick, pack, and log orders received from Europe/UK.
- Provide backup reception and admin support for the national team and DTC colleagues.
- Assist with DTC enquiries, order processing, proformas, shipment tracking, invoicing, and supplier liaison.
- Maintain and upload updated price lists to the DTC website and iPad syncing.
- Dispatch DTC materials and provide overflow support for Customer Service when needed.
ABOUT YOU
Our ideal candidate for our new Showroom Coordinator will have:
- Experience in the Soft furnishing Industry important but not mandatory
- Customer Service and administrative experience in Word and Excel.
- Comprehensive knowledge of the NAV system for order enquiries – will be provided as onsite training.
WHAT WE OFFER
- The opportunity to work within a talented, passionate and dynamic DTC team.
- A competitive salary package with tools of the trade provided
- Generous staff discount of 30% on full priced items and an additional 15% off reduced items so that you can create your own dream home
- Access to our Employee Assistance program to ensure that your well-being is continuously supported
If this sounds like the perfect opportunity and the next chapter in your career, we would love to hear from you! Apply Now!